Returns can be made by mail or any corporate Sperry retail store via the steps below. Merchandise can be returned if in its original unworn condition and received WITHIN 45 DAYS OF ORIGINAL PURCHASE (invoice date). Orders returned beyond this time period will not be accepted. Sperry.com reserves the right to refuse worn or damaged merchandise. All Sperry Custom orders are final sale.
By mail (within 45 days of purchase):
- Complete the fields below and follow the instructions to receive return documentation and a shipping label. The online return process will require a printer, as you are provided a PDF to download that includes a shipping label and return document. If you do not have a printer, please call customer service at 1-800-247-6575.
At any corporate Sperry retail store (within 30 days of purchase):
- Please bring your order confirmation email and original form of payment.
- Sperry Kids merchandise can only be returned by mail (please follow process above).
Once your return is received, your refund will be processed, and a credit will be automatically issued to the original credit card, or original method of payment, used to purchase the item(s).