Sperry.com offers four shipping options: Standard Delivery, Express Delivery, Rush Delivery and US Postal Service. Orders can be shipped anywhere in the 50 United States, including Alaska, Hawaii, Puerto Rico, Guam and US Virgin Islands. Shipping occurs during normal business days (Monday – Friday), excluding postal holidays. Orders with a PO Box shipping address will be shipped through USPS.
ESTIMATED SHIPPING TIMES
|Standard||You will receive your purchase within 2-6 business days from your order date.*|
|Express||You will receive your purchase within 2-4 business days from your order date.*|
|Rush||You will receive your purchase within 1-3 business days from your order date.*
Orders must be placed by 10 a.m. EST Mon-Friday to be processed for rush delivery (does not cover weekend delivery).
|Custom||Estimated delivery of your custom shoes is three to five weeks from order date.*
At this time, custom product cannot be delivered to P.O. Boxes or FPO/APO addresses.
*Please Note: Delivery times are determined based on order processing and packing time required (typically 24-48 hours) plus shipment time required. These are only estimates.
Holiday Shipping Cutoffs:
|Order by 12/13 11:59 PM EST via Standard to get gifts by 12/24.|
|Order by 12/20 11:59 PM EST via Express to get gifts by 12/24.|
|Order by 12/21 12:00 PM EST via Rush to get gifts by 12/24.|
|Up to $25.00||FREE||$15.00||$30.00|
|$25.01 - $74.99||FREE||$15.00||$30.00|
|$75.00 - $98.99||FREE||$15.00||$30.00|
|$99 and up||FREE||$15.00||$30.00|
Orders can be shipped anywhere in the 50 United States. Orders that will be shipped to Alaska, Hawaii, Puerto Rico, Guam and US Virgin Islands will have a $10 shipping charge for air service.
At Sperry, our goal is to expedite your order as quickly as possible; therefore, once your order is placed it cannot be cancelled or changed. If you have questions about making a return once received please refer to our return policy or contact Customer Service at 1-800-247-6575, Mon-Fri, 8am-9pm ET, Sat/Sun, 9am-6pm ET.
Weekdays: 9am to 9pm (EST)
Weekends: 9am to 6pm (EST)
Monday-Friday 8am-9pm ET
Saturday-Sunday 9am-6pm ET
Sperry.com Customer Service
1400 Industries Road
Richmond, IN 47374