Help Center
How can I find my nearest SPERRY OUTLET store?
How can I cancel or modify my order?
How can I track my order?
How can I return my order?
Free Online Returns
To initiate your online return, simply put in your order number and zip code on the top right and click on Start a return request. Your order will then appear and you will be prompted to select the item(s) you wish to return. Please select the dropdown option which best describes the reason for your return. Click submit and we will send you the FedEx label via email with detailed instructions on how to proceed. You can choose to bring your package to a FedEx drop off location or schedule a pickup with FedEx.
How long after I receive my shipment confirmation email will I be able to track my order?
Looking for more help?
OPENING HOURS (EST)
Monday to Friday: 9:00 AM to 5:00 PM*
Saturday: Closed
Sunday: Closed*We are closed on Thursdays from 1:15PM to 2:30PM. (EST)
Send us an email to sperryweb@aldogroup.com if you need help with something more specific.
To communicate via mail, here's our address:
ALDO Group
905 Hodge
Saint-Laurent, QC
H4N 2B3Let’s talk! Call us toll-free at 1-800-247-6575