Returns & Warranty Policy

RETURNS

If you are not 100% satisfied with your purchase, we will gladly accept your return of unworn merchandise. Returned item (s)must be received at our warehouse in its original packaging and condition within 60 days from the date of purchase. Once the return is received in our warehouse, it may take 10 business days for your refund to be processed. Refunds will be credited to the original method of payment.

Return Restrictions:
-In the interest of hygiene socks, shoelaces, and shoe care products may not be returned at any time.
-Items marked as final sale are not eligible for returns
-Items purchased from other retailers, including department stores, should be returned to the store from which it was originally purchased and will be subject to the return policy of the originating retailer.

For more information, please visit  www.sperry.com

WARRANTY

Our expertise is 90 years in the making, and it all started with a man’s love for the open ocean, his boat, and his dog…

Through our iconic silhouettes, we take great pride in offering our customers products made with attention to detail and unique craftsmanship, and have the utmost respect for all our partners, associates, and of course, you the customer.

If your footwear is defective within twelve 12 months of the date of purchase, we will make it right. What is considered a defective product? Sole separation, stitching coming undone, leather bunching or discoloration, toe or sole detachment.

Simply contact us at sperrywebca@aldogroup.com include in your email pictures of the defective product and a copy of your proof of purchase and our Customer Service Expert Team will be happy to assist you. *​

*SPERRY reserves the right to modify or change the terms and conditions of this warranty at any time without prior notice. All decisions made by our Customer Service team about whether an item is eligible or ineligible for return are final.​

**Products purchased from other retailers, including department stores, should be returned to the store from which it was originally purchased and will be subject to the warranty policy of the originating retailer.

Track an existing order

Please note that due to recent site updates, returns on orders placed before April 30th, 2024 need to be processed through the following [LINK](https://returns.narvar.com/sperry/returns?locale=en_CA). We apologize for any inconvenience.

Please note that due to recent site updates, returns on orders placed before April 30th, 2024 need to be processed through the following LINK. We apologize for any inconvenience.